Refund/Return Policy
If there is a problem with your merchandise you may return it to TRIX GEAR for a store credit or exchange.
We accept returns for exchange or refund 14 calendar days after delivery of the product.
Items must be in "new, unaltered and unused condition".
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
Customer is responsible for all shipping costs if seller is not at fault.
TO OBTAIN A RETURN SHIPPING LABEL SEND AN EMAIL REQUEST TO:
EMAIL: service@trix-gear.com
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